Mediating Establishment and Neighborhood Disputes

MEND is citywide initiative the NYC Hospitality Alliance advocated for that provides free mediation and conflict resolution services to address a number of neighborhood disputes that impact New Yorkers every day. This program is an opportunity to create direct communication and compromise, establishing respectful and ongoing relationships that help New Yorkers co-exist peacefully in their communities while ensuring that small businesses thrive.

MEND NYC helps New Yorkers address issues in their neighborhood that may include:

• Quality-of-life issues between residents and businesses
• Negotiation between commercial tenants and landlords
• Neighboring business to business misunderstandings